How the max 389 Loyalty Program Works
The max 389 Loyalty Program is a points-based system. Every deposit and wager you place earns points. Points accumulate in your account and unlock tier-based benefits — higher tiers grant faster withdrawals, bonus point multipliers, and exclusive table access. You do not need to opt in; the program is automatic for all max 389 users.
Points are earned on deposits and wagers across all game types: football markets (Liga 1, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways). Points do not expire as long as your account remains active.
Point Accumulation and Tier Progression
You earn points on every deposit and wager. The exact point rate varies by game type — football markets typically award points at a standard rate, while live-dealer tables and slots may offer different multipliers. Your account dashboard displays your current points balance and progress toward the next tier.
Tiers are structured as Bronze, Silver, Gold, and Platinum. Each tier requires a cumulative points threshold. As you accumulate points, you automatically advance to the next tier. Tier status is recalculated monthly, so if your activity drops, you may move down a tier. Higher tiers unlock faster withdrawal processing, higher withdrawal limits, and exclusive promotions.
- Bronze tier
- Entry level; standard point earning and withdrawal processing.
- Silver tier
- Requires cumulative points threshold; unlocks point multiplier on select games.
- Gold tier
- Higher threshold; faster withdrawal processing and higher daily limits.
- Platinum tier
- Highest tier; maximum point multipliers, priority support, and exclusive table access.
Redeeming Points and Withdrawal Integration
Points can be redeemed for account credit or converted toward withdrawal fee waivers. When you request a withdrawal, your tier status determines the processing speed and any applicable fees. Platinum members enjoy fee-free withdrawals; Gold members receive reduced fees; Silver and Bronze members pay standard fees.
You can also use points to unlock exclusive promotions — for example, a point-based bonus on your next deposit during Idul Fitri or Idul Adha. These promotions are announced in your account dashboard and via email. Points used for promotions are deducted from your balance immediately.
Loyalty Program Benefits
- Automatic enrollment; no opt-in required
- Points never expire while account is active
- Tier benefits apply across all payment methods
Loyalty Program Limits
- Tier status recalculated monthly; inactivity may lower tier
- Points cannot be transferred between accounts
- Redemption rates vary by promotion and game type
Payment Methods and Loyalty Rewards
The max 389 Loyalty Program works with all our payment methods. Whether you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), you earn points at the same rate. Your tier status applies regardless of which payment method you use for deposits or withdrawals.
Users in Jakarta, Surabaya, Bandung, and Medan often mix payment methods — e-wallets for quick deposits and bank transfers for larger amounts. The Loyalty Program rewards both equally, so you can optimize your payment flow without sacrificing tier progression.
Loyalty Program and Football Markets
The max 389 Loyalty Program accelerates during major football tournaments. During Liga 1 season, Piala AFF, or Champions League, you earn bonus points on football wagers. These seasonal multipliers are announced in advance, so you can plan your activity around high-earning periods.
Your tier status also unlocks exclusive football markets — Platinum members may access higher-limit tables or early odds on upcoming Liga 1 fixtures. These benefits are cumulative with your standard account features, so higher tiers always offer more options.
The max 389 Loyalty Program is designed to reward consistent engagement. Regular players across football, live-dealer, and slot verticals accumulate points faster and unlock tier benefits that reduce withdrawal friction and increase game access.
Withdrawal Processing and Tier Benefits
Your Loyalty Program tier directly affects withdrawal speed and fees. Bronze members experience standard processing windows (1–3 business days for verification). Silver members receive priority processing (next business day). Gold members enjoy expedited processing (same-day or next-day). Platinum members receive priority support and fee waivers on withdrawals.
Withdrawal limits also scale by tier. Bronze members have standard daily limits; each higher tier increases the daily and monthly withdrawal cap. This structure allows high-activity players to move larger amounts without hitting caps.
Mobile App and Loyalty Dashboard
The max 389 mobile app includes a dedicated Loyalty Program dashboard. You can view your current points balance, tier status, progress toward the next tier, and available redemptions. Push notifications alert you to seasonal bonus-point periods and tier-advancement milestones.
The dashboard also displays your withdrawal history and any pending loyalty promotions. You can redeem points directly from the app or via the desktop website — both interfaces sync in real time.